⎯ UX/UI DESIGN • HEALTH-TECH • E-COMMERCE • 2023-2025

Eddie by Giddy — Website Redesign

Elevating an intimate health product from dated to premium — through parallax scroll, a redesigned PDP, and a cohesive funnel experience that moved real numbers.
ROLE
Lead UX/UI Designer
Team
Jinna + DM + Eugene
tools
Figma, VWO, Klaviyo
platform
Web, Mobile, E-commerce
THE BEGINNING

Hired through a take-home redesign of their actual product

Before I was hired at Giddy, I was given a take-home assignment that most designers would have balked at — redesign their actual live PDP. No dummy content, no fictional brief. Their real product, their real page.

I redlined it, designed a high-fidelity wireframe, and sent it back in under a week. That got me hired — and it told me everything about how this team operated. Fast, scrappy, high expectations, real stakes.
28%
↑ Traffic
Site traffic increase in first two weeks post-launch
129%
↑ Engagement
Lift in user engagement within two months of launch
4-6
Weeks
Design, QA, and full launch timeline
2
Versions shipped
Parallax + video embed A/B tested simultaneously
Returns decreased
Following the PDP sizing redesign — users had clearer information before purchasing
Support tickets dropped
Sizing-related customer service volume decreased measurably after new sizing experience went live
THE BRIEF

Not broken — just five years behind

The Eddie by Giddy website wasn't broken. It was dated. The kind of site that looked like it was built in 2018 and hadn't been touched since. For a sexual health product competing in a category where trust, discretion, and premium feel matter enormously, "dated" was a serious problem.

The ask from leadership was clear: give it a face lift. Make it feel like a product people are proud to buy.
DESIGN QUESTION
How might we make an intimate health product feel
premium, trustworthy, and worth buying — in a category that typically plays it safe?
THE INSIGHT

Looking outside the category entirely

In my first week I redesigned two pages. Two weeks later a new Art Director joined and we went back to square one.

That reset forced a harder question: what does a premium intimate health product actually feel like online?

I started looking outside the category. The sites that gave me that captivating feeling weren't other health brands — it was Apple. Specifically the AirPods Max PDP. The parallax scroll, the way each section revealed itself on scroll, the video that played and replayed, and it made headphones feel like an object worth caring about.
If Apple could make headphones feel like a considered, premium object through scroll interaction — why couldn't we do the same for a medical device that genuinely improves people's lives?
I brought the reference to the Head of UX with a proposal to run a quick internal user test. We tested the concept, the response was positive, and we moved into design.
PROCESS

Not once. Twice.

This wasn't a single redesign, it was two separate efforts, two different teams, and two different briefs.
PHASE 01
March 2023 - April 2024
Team: Jinna · Katie (UX/UI Designer) · Harrison (Head of UX)
01
ONBOARDING
Hired through a live PDP redesign

Started with a take-home assignment redesigning their actual PDP. Hired within a week. In my first week on the job, Katie and I redesigned two pages of the Eddie by Giddy site — getting familiar with the product, the brand, and the team fast.

02
Design & Execution
Two full website redesigns in 5 months

Working alongside Katie and reporting to Harrison, we shipped two complete redesigns within 5 months. New UI patterns, updated components, improved information hierarchy. Email campaigns tied to the new site drove traffic and began moving conversion metrics.

03
RESULTS
Real impact — emails, traffic, and team momentum

The email program connected to the redesigned site drove meaningful engagement. 100+ emails designed for a 50K+ customer base, reduced bounce rates, and improved conversion. The work was showing in the company's numbers and team morale.

COMPANY RESTRUCTURING · EARLY 2024
Mass layoffs across the team. Nearly everyone left and I was the only designer retained. A new VP of Design (Eugene) and Art Director (DM) joined shortly after, and we were handed a bigger brief with a higher bar: don't just refresh it. Reimagine it.
PHASE 02
April 2024 - April 2025
Team: Jinna · Eugene (VP of Design) · DM (Art Director)
04
DISCOVERY & INSIGHT
Looking outside the category — the Apple reference

The new team asked a harder question: what does a premium intimate health product actually feel like online? I started looking outside healthcare entirely. Apple's AirPods Max PDP — the parallax scroll, the section reveals, the replaying video — gave us the benchmark. I brought it to the Head of UX with a proposal to run a quick internal user test. The team validated it and we moved into design.

05
Design
Wireframes, prototypes, and scroll interaction design

I owned the design end to end. Wireframes, high-fidelity mockups, and interactive prototypes while simultaneously handling requests from paid advertising, email marketing, and engineering. The parallax scroll required trial and error to figure out, pre-AI tooling.

06
Dev Handoff
Engineering complexity: a pragmatic solution

The layered parallax design created real engineering complexity. After several rounds of handoff and iteration, we made a practical call — ship two versions simultaneously and let the data decide. Version A (parallax), Version B (video embed).

07
Launch
Full rebrand shipped in 4–6 weeks

Both versions went live simultaneously. A series of email campaigns introduced the new brand feel and drove traffic to the redesigned site, reinforcing the funnel consistency we had designed for. Post-launch: 28% traffic increase, 129% lift in user engagement within two months.

THE HERO EXPERIENCE

The parallax scroll — in motion

A parallax scroll experience has to be seen to be understood. The design was built for motion — each section revealing itself on scroll, background layers moving at different speeds, creating a sense of depth and intention that static screenshots can't convey.
The parallax scroll experience on the Eddie by Giddy PDP - inspired by Apple's Airpods Max page
THE A/B TEST

Two versions. Shipped simultaneously.

Rather than delaying launch to resolve the engineering complexity of the parallax implementation, we shipped both versions and let real user behavior decide.
Version A - Parallax Scroll
Primary

Scroll hacking experience — each section reveals on scroll with layered depth. The design direction inspired by Apple's AirPods Max PDP.

Version B - VIDEO EMBED
Variant

Video embed in place of the scrollhack — same visual language and brand elevation, implemented through a series of video instead of scroll interaction.

KEY DESIGN DECISIONS

Four decisions that defined the outcome

01
Parallax scroll across PDP and landing pages

The parallax wasn't just a homepage decision. it ran across the PDP and all landing pages linked from email campaigns. This created a consistent premium experience across the entire funnel from email click to purchase decision.

02
Sizing experience redesign on the PDP

We identified sizing confusion as the primary driver of drop-off and returns. Built a sizing chart, visual aids, how-to guide, and video tutorial directly into the PDP, addressing the root cause rather than the symptom.

03
Consistent funnel design across all touchpoints

PDP and email landing pages shared the same visual system and scroll experience. Users moving from email to site felt a seamless, premium experience. Reducing the cognitive gap between ad and product page.

04
Look outside the category for the benchmark

The most important design decision wasn't visual. It was benchmarking against Apple, not other health brands. That reference gave the team a shared, concrete vision of what "premium" actually meant for this product.

DESIGN WORK

From wireframe to high-fidelity

Wireframe progression showing early layout exploration before arriving at the parallax solution
Final high-fidelity PDP design showing the parallax scroll system, sizing experience, and visual hierarchy
OUTCOMES

From wireframe to high-fidelity

28%
↑ Traffic
Site traffic increase in first two weeks post-launch
129%
↑ Engagement
Lift in user engagement within two months of launch
4-6
Weeks
Design, QA, and full launch timeline
2
Versions shipped
Parallax + video embed A/B tested simultaneously
UX IMPACT
Premium scroll experience matching brand ambition
Sizing confusion addressed at the PDP level
Consistent funnel design across all touchpoints
Returns and support tickets measurably reduced
BUSINESS IMPACT
28% traffic increase in first two weeks
129% lift in user engagement in two months
Brand positioned as premium in the category
Email campaigns drove cohesive funnel traffic
PROCESS IMPACT
Shipped on 4–6 week timeline under pressure
Two versions launched as A/B test simultaneously
Cross-functional alignment across design, dev, marketing
Internal user testing validated direction before build
REFLECTION

What I learned

The most important design decision on this project wasn't a visual one. It was the decision to look outside the category for inspiration. Healthcare and sexual health products tend to look like healthcare and sexual health products — safe, clinical, cautious. Apple doesn't make health products, but they know how to make someone feel like what they're buying is worth it.

Bringing that reference in, testing it with the team, and building conviction around an unconventional direction before a single frame was designed — that's what made the project work. The parallax scroll was the thing people noticed. But the real work was everything underneath it — the sizing solution, the funnel consistency, the handoff precision — that made the numbers move.

I also learned something about pragmatism. Shipping two versions instead of waiting for perfection wasn't a compromise — it was the right call. Real user behavior told us more in two weeks than we could have predicted in two months of design reviews.

NEXT PROJECT
Eddie by Giddy — Landing Page & CRO →